Changing the Game

Crane Creek Country Club At-A-Glance

Year Opened: 1963
Locations: Boise, Idaho
Superintendent: Adam Bagwell
Holes: 18
Turf: 007 bentgrass on the greens; bentgrass fairways; back nine tees are a bent poa mix and the front nine tees are ryegrass; the rough areas are a little bit of everything
Equipment: Jacobsen® all-electric ECLIPSE® 322 riding greens mowers (2); Jacobsen hybrid ECLIPSE 322 (1); Jacobsen ECLIPSE2 walking greens mowers (4), Jacobsen ECLIPSE 122F walking greens mowers (4); Jacobsen LF550 fairway mowers (3); Jacobsen TR-3 trim mower (1); Cushman® Turf Truckster® utility vehicles (3)
Adam Bagwell, Superintendent at Crane Creek Country Club in Boise, Idaho

Adam Bagwell, Superintendent at Crane Creek Country Club in Boise, Idaho

In an age where communication is easier and faster than ever, it can be a struggle to distinguish valuable information from all the noise. Superintendent Adam Bagwell of Crane Creek Country Club has struck an impeccable balance with his staff and members by delivering valuable data to create a unique understanding amongst the community.

After growing up on a farm in Pennsylvania, Bagwell attended college at Penn State with the intention of becoming an engineer. After just one year, Bagwell quickly realized that he wanted to pursue a career that would mirror his outdoor upbringing. This realization led him into Penn State’s turf management program where Bagwell completed his undergraduate degree and then later went on to receive his Masters of Professional Studies in Turf Management.

Although Bagwell was beginning his new career in the turf industry, he didn’t stray far from his farming roots.

“In 1999, my grandfather passed away and my grandmother offered me the ability to run the operation of the farm in Pennsylvania. Shortly after, I ended up growing the farm from 200 to 1500 acres,” says Bagwell. “That same year, I obtained my first superintendent position where I completed a full grow-in.”

During this time, Bagwell was working about 100 hours per week between the farm and the golf course. This overwhelming work load continued up until 2007, when he moved to Idaho and became the superintendent at Crane Creek Country Club.

Crane Creek Country Club is a private 18-hole golf course outside of Boise, Idaho. The course gets approximately 27,000 rounds of golf per year, only closing an average of three weeks (depending on snowfall).

Crane Creek Country Club is a private, 18-hole golf course that has approximately 27,000 rounds of golf per year.

Crane Creek Country Club is a private, 18-hole golf course that has approximately 27,000 rounds of golf per year.

“I have 15 full-time staff on my crew, but we get up to about 35 in the summer months,” says Bagwell. “They’re a really great group to work with. My biggest goal for my team is to teach them to be more detail-oriented around the course.”

Although his work week had become more manageable since his days of farming, Bagwell’s new endeavor did not come without its own set of challenges.

“My biggest initial challenge when I first started here was irrigation,” says Bagwell. “There was no satellite communication within the system and we had a well that was failing. In the first year alone there were 41 lateral breaks.”

In addition to challenges with irrigation, Bagwell also faced a massive course construction project that began last September.

“Last fall, we closed the front 9 holes in order to kill the greens and begin new construction,” explains Bagwell. “The mandate was to maintain the general character of the greens, but soften the slope to help with obtaining desired green speed.”

Bagwell oversaw an extensive course construction project that rebuilt all the greens and tees on the course.

Bagwell oversaw an extensive course construction project that rebuilt all the greens and tees on the course.

Working at an incredibly fast pace, the greens were cored, restored and sodded within one month in addition to rebuilding all the surrounding bunkers. Following the completion, Bagwell went on to finish renovation on the tees by the first week in November.

“After seeding in November, we blanketed everything and, despite a cold spell, it all survived through the winter,” says Bagwell. “In the spring, we came back to a lot of bare dirt, but miraculously, after a lot of hard work, we opened May 15th.”

In addition to the improvements made on the course, Crane Creek Country Club also went through major renovations to their tennis courts, patio area, parking lots and landscaping.

“Overall we have an incredibly supportive membership here, but after so much construction around the club and on the course, they were ready for it to be over,” says Bagwell. “It’s been difficult to get to the smaller details on the course with the staff numbers I have and the larger projects going on. I’m trying to help the members understand our prioritization when it comes to things like weeding when we’re still trying to finish the grow-in.”

While Bagwell and his crew continue to finish the first half of course renovations, they are also beginning to plan the back nine construction.

Bagwell uses Google forms to record green speed data each day.

Bagwell uses Google forms to record green speed data each day.

Bagwell has found communication with his members to not only be effective when renovations are happening at the club, but also for sharing quantifiable data that can show members what goes into keeping the course at ideal conditions.

“When I first arrived here, green speed was a huge issue with our members,” explains Bagwell. “I thought the best way to educate our members on green speed was to make it scientific, because our members understand data.”

Putting his Masters degree to good use, Bagwell used the technology he had on hand, Google Forms on his phone, to begin a green speed log. Each day, Bagwell and his crew will record the green speed and firmness on each green and compare it with the maintenance done on the green that day. Bagwell also gathers data through wireless in-ground sensors that send more detailed information on moisture and firmness.

“We distributed a survey to our members to try and figure out what they wanted in green speed,” says Bagwell. “We classified speeds as slow, medium or fast to understand member expectations and try to work toward them.”

Crane Creek Country Club uses Jacobsen's ECLIPSE series to adjust the frequency-of-clip and obtain ideal green speeds.

Crane Creek Country Club uses Jacobsen’s ECLIPSE series to adjust the frequency-of-clip and obtain ideal green speeds.

A large part of his green speed project was based on the performance of his all-electric Jacobsen ECLIPSE 322 riding greens mower. Bagwell was also a test pilot for the ECLIPSE mowers before they debuted in 2007.

“We have two all-electric ECLIPSE 322s, four ECLIPSE 122Fs, and four ECLIPSE2s at Crane Creek,” says Bagwell. “We actually had two of the first all-electric ECLIPSE 322s that came off the manufacturing line at Jacobsen.”

In addition to the ECLIPSE mowers, Bagwell also has three LF550 large area reel mowers for the fairways, TR-3 trim mowers and Cushman Turf Trucksters. For some of the harder to reach areas of the course, every couple of years Bagwell will rent 500 goats and fence them into the natural grass areas to let them eat.

Every few years, Bagwell will hire goats to come eat the natural areas of the course.

Every few years, Bagwell will hire goats to come eat the natural areas of the course.

Bagwell takes the data he collects throughout the year and sends it out to the membership in a report. The report includes data surrounding what different maintenance practices occur such as mowing, rolling and FOC and how that data corresponds to green speed on any given day.

“By sending all of this data to our membership it legitimizes what we do,” says Bagwell. “It also takes some pressure off of me because when I present people with scientific facts, it promotes better understanding of the challenges we face.”

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Amsterdam ArenA – probably the smartest stadium in the world!

High up viewThe Amsterdam ArenA is the largest stadium in the Netherlands and is home to AFC Ajax, four times winners of the European Champions’ Cup/Champions’ League and the most successful club in the country. The stadium is also used for concerts and other commercial events like Sensation, the indoor electronic dance music event which originated in the stadium in 2001 and has now spread world-wide.

The man responsible for the smooth operation of this impressive facility is Henk van Raan, a Board Member of Amsterdam ArenA and a specialist in facility and project management. He has a BSc degree in Electrical Engineering and previously worked for the City of Amsterdam as Facility Manager at the ‘Stopera’, City Hall and Opera House.

Innovation Center logoAt Amsterdam ArenA he is responsible for a variety of aspects such as real estate development, grass management, new technology systems, sustainability and the Amsterdam ArenA Innovation Center.

Explaining the concept behind the Innovation Center he said,
“This is a joint venture with a group of strategic partners to develop and implement new innovations for our stadium and the local surrounding area. We are living in a new era of ecological changes impacting the way cities are evolving. The ArenA stadium is part of a fast growing urban area, providing an inspiring living laboratory for ‘Smart City’ innovation.Innovation Center 279

“Broadly speaking, a Smart City is a developed urban area that creates sustainable economic development and high quality life by excelling in key areas such as economy, mobility, environment, people, living, and government. A Smart City uses information and communications technologies (ICT) to enhance quality, performance and interactivity of urban services, to reduce costs and resource consumption and to improve contact between citizens and government.

“Like almost every stadium in the world, the ArenA is closely connected to the heart of a vibrant city and is hosting large crowds around matches and events; therefore it can become a ‘Living Lab’ enabling rapid development, testing and demonstration of smart applications and solutions in areas such as communications, crowd management, accessibility and commercial retailing.

The Innovation Center carries out research into crowd management

The Innovation Center carries out research into crowd management

“I am also responsible for our climate neutral programme; a goal I’m delighted to say, we’ve accomplished and one that has been warmly embraced by the City of Amsterdam, who have assigned the Amsterdam ArenA as a sustainability icon for the city.

“We are also one of the hosting stadiums for the upcoming 2020 European Championship and have several revolutionary stadium adjustments and renovations that we will be implementing.”

As a grass specialist, Henk was asked by the Royal Netherlands Football Association to advise and be closely involved in finding and preparing the training complex in Portugal and Rio de Janiero for the Dutch Team ahead of the 2014 World Cup. In a consultancy role he has worked with FIFA on the stadium build for the 2014 World Cup and continues to advise on the 2018 World Cup in Russia and the 2022 event in Qatar.

Eclipse 281In 2015 Amsterdam ArenA purchased an all-electric Jacobsen Eclipse 322 ride-on triple mower to mow the pitch inside the stadium. The Eclipse mower is normally used on golf greens and is available as either a diesel electric hybrid or an all-electric version powered by six 8 volt batteries.

In this instance, the all-electric version was chosen for its environmental credentials as it creates no carbon emissions at the point of use and dovetails completely with the sustainability ethos of the ArenA.

Wim Vendrig is the ArenA’s Facilities Manager and commenting on the Eclipse said,
“This mower is the ideal solution for our needs. All we had to do was have a height of cut kit fitted to allow us to raise the cutting height and we were good to go. There is no noise pollution as it’s virtually silent and of course, there are no emission issues.

The stadium management team with van der Pols and Ransomes Jacobsen personnel

The stadium management team with van der Pols and Ransomes Jacobsen personnel

“However, we have not just purchased this machine for today. As part of our long term planning we envisage that we will be able to use the machine for data collection. As it’s all-electric with electronic controls it should be possible to collect agronomic data as it moves across the pitch, providing detailed information about the condition of the soil, possible dry areas, predict disease outbreaks and much more.

“We already have more than 50,000 sensors around the stadium monitoring the actual state of the infrastructure. This data has a huge impact on time management within the stadium and means that we only focus on the items that require attention. Only undertaking condition-based maintenance, as and when it’s required, rather than a general maintenance programme, has generated savings in the region of 20%.

“When you appreciate the cost of maintaining a facility such as this, that’s a staggering saving in operational costs. With data from the Eclipse, we should see similar savings on our pitch maintenance regime.

A screen showing the player tracking system

A screen showing the player tracking system

“We already have a GPS-based tracking system that monitors the Ajax players during their matches. This provides a huge amount of data for the sports analysts to monitor their performance. Our aim is to use the same beacons around the stadium to remotely operate the Eclipse for mowing the pitch.”

The concept of smart stadium revolves around data; huge amounts of data that can be used to produce predictable statistics that can be shared with the other strategic partners involved with the Innovation Center. This can result in cross-over thinking and driving further innovation within a stadium environment.

Once upon a time a mower did a single job; it just cut grass. Who would have thought that now, with creativity and innovation, it still cuts grass but also acts as a data collection device that can generate significant savings in operational costs?

Eclipse 291

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Managing a golf club within a World Heritage site

Course imageTrummenäs Golf Club is situated just 10 kilometres east of Karlskrona in the area known as Ramdala, a World Heritage site, on Sweden’s southern coast with views over the Baltic Sea. The area is renowned as a summer vacation destination and features many campsites and lodgings along the coast.

Offering golf on two courses, the club’s 18-hole, par 72, 5,900 metre course, designed by Ingmar Eriksson and opened in 1992, runs through parkland and along the coast with the 9-hole course providing golf on a pay-and-play basis. Every hole has a view of the sea.

JE Andersson 0229Jan-Erik Andersson is the Club Manager and has been in the role since 2009. He holds membership number two at the club and has also acted as competitions chairman. Before taking early retirement he was Chief of Logistics at DSV, the Danish company specialising in road, air, sea and logistics transport services throughout the world. For the past two years he has also been the chairman of the Swedish Golf Union’s Blenkinge area, one of the 21 districts administered by the SGU.

“The club has been in existence since 1989 when it began life as a 9-hole facility,” he said. “We opened the 18-hole course in 1992 and our aim is to be the premier golf club in this area. To achieve we realised that we needed to raise the quality of the course and one of our immediate concerns was our aging fleet of course maintenance equipment.

Clubhouse 0577“We are also committed to raising standards right across the business. We have 1,200 members and they expect the highest levels of customer service and that’s why we make a significant investment in staff training. We make a concerted effort to encourage new members and our recent ‘Introduction to Golf’ programme attracted 170 prospective new golfers, of which 70 stayed on and became club members.

“Being located in a major vacation area we attract many visitors in the summer months. We have a campsite adjacent to the course and some 500 summer residences within a few kilometres. We also have a new housing development close by, which when finished will have 80 permanent new homes. 12 have already been completed and the residents are all potential members.

F Karlsson 0233As mentioned earlier, one the club’s major concerns in its quest to be the number one in the area was their ageing fleet of course maintenance equipment. Frederik Karlsson is the Course Manager and a graduate from the Swedish University of Agricultural Science. He is now in his third season at the club having previously worked at Lagans Golf Club, 60 kilometres south of Jönköping, for five years and prior to that for a year at Ringenäs Golf Club near Halmstad.

“The problem with our ageing fleet was obvious; we were spending disproportionate amounts of money on repairs. I have a dedicated mechanic who did a brilliant job keeping everything working, but to give you some idea of his workload back then, I allocated him an assistant from the greenkeeping team and he spent virtually all year in the workshop!

Fleet 019“So we made the decision to replace the fleet and put out a tender to all the major manufacturers. Jacobsen, through their local distributor Gräsvårdsmaskiner i Malmö AB (GVM) were our preferred option after we spent several month trialling and testing the various products.”

Clay 0777The area that the courses occupy was previously farmland with an underlying soil profile of clay. The greens are USGA specification and the grass is mainly Poa Annua. This presents a challenge for Frederik and his team, but they work with it, ensuring that it doesn’t produce seed heads, especially during competitions.

“My philosophy for maintaining the greens closely follows the ‘Disturbance Theory’, Frederik added. “Annual meadow grass (poa) thrives when it is disturbed, while the finer grasses, bents and fescues, flourish in a more settled environment. If we can minimise the disturbance caused by our management practices, then we can control the poa.

Transport 0894

An interesting method of moving greens mowers around the course

“We hand mow our greens at 3 mm – 4 mm, depending on the conditions, with Jacobsen Eclipse 122 mowers four days a week and on alternate days we roll them. We don’t have any compaction problems so we don’t do any deep aeration, but we do micro tine little and often. I like the Eclipse mowers; the quality of cut is first-class and the ability to change the number of cuts per metre is a major step forward.

“We are trying to achieve more links-type surfaces here and are making changes to the 18-hole course to accommodate the longer hitters. However, you are normally judged by your greens and that’s what attracts visitors, so we’re aiming to make them fast and true.”

Chemical hazardGreenkeeping in Scandinavia has restrictions that might seem penal in other parts of Europe. The use of chemicals is tightly controlled by law, so that means that the maintenance regime has to be smarter. Chemical applications are only permissible prior to snow cover. Although growth inhibitors aren’t banned in Sweden, Karlsson prefers not to use them.

Wildlife 043“We are working with the environment here, not trying to control it unnecessarily,” he continued. “We are working with the Swedish Environment Agency to increase diversity and consult with them on a regular basis. We are responsible for preserving all the stone walls around the site and our aim is to be working toward GEO certification.

“We have an excellent rapport with our members and that’s a result of our business ethos of providing an excellent customer experience and to the way we communicate with them.
We keep them fully informed of what we are doing out on the course and, most importantly, why we are doing it.

Volunteers 0697

Volunteers working on the course

“In the high season I manage a team of 10, three of which are full-time and the others are on contracts that vary between six and nine months. At the beginning of each season we have an annual spring clean around the course and we ask for volunteers from the members to come and help. The response is always amazing and we’ll have people waist deep in water clearing ditches and drainage channels, edging bunkers, felling saplings, painting and much more. We lay on food and refreshments and it’s a real community weekend.”

On 21 – 23 May this year the club hosted the Nordea Tour, a satellite tour to the European Tour, which plays a major part in the Nordic golf rankings which is. The Men’s competition is open to both professionals and amateurs and featured 156 competitors over the three days. The club also hosted eight prospective members of the Swedish Olympic team, who attended for an extensive training session

Fairway mower 008“Attracting these type of events is crucial in the development of the club,” said Jan-Erik Andersson. “We have an excellent greenkeeping team, equipped with the latest machinery and supported by a valued partner in Jon Fundahn at GVM. We shall continue to invest in all areas of the club as we are determined to be the premier the club in the area.”

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Dubai Golf – Managing some of the most prestigious golf courses in Dubai (Part 2)

The Clubhouse and 18th hole at the Dubai Creek Golf Club on January 31, 2009 in Dubai, United Arab Emirates

This is the second and concluding part of our look at Dubai Golf and their management of two of the most significant and prestigious golf clubs in the Middle East North Africa (MENA) region – Emirates Golf Club and Dubai Creek Golf & Yacht Club.

Craig Haldane, Courses Superintendent at The Emirates Golf Club talks about his Jacobsen turf equipment and GEO certification, while Marinus Koekemoer, Desert Turfcare’s Fleet Manager for the Dubai Golf contract, explains how they prepare for two of the region’s major golf tournaments

Dubai Golf purchased a fleet of Jacobsen Eclipse2 walking greens mowers towards the end of 2014 and used them on The Faldo Course, which has Paspalum greens.

Team 4092“Prior to making the decision to change we ran a series of tests to ensure that these new units would perform as we wanted,” said Craig Haldane.  “It took us some time to learn just what they were capable of, but we found the quality of cut to be fantastic. What is really impressive is the tightness we are able to get in the sward due to the ability to play with clipping yields.

“At the standard set up we were collecting 40% more clippings than in the past and that alone was reason enough to move forward. When you really begin to fine tune the units, particularly on Paspalum surfaces, we quickly realised that we had an additional tool to assist us with improving ball roll significantly. With this course being a floodlit facility we entertain night golf and to maintain more consistency throughout the entire day was a big plus. In the past we may have had to come out mid-afternoon and cut the greens again, but this is now a very rare occurrence.

“Our second fleet arrived just ahead of the tournament this year and we had around three weeks to play around with things on our Tiff Eagle Bermuda greens ahead of the event. We had great confidence as we had been using the Eclipse2s at Dubai Creek Golf and Yacht Club, where our Course Superintendent Matthew Perry was having great success on tightness of sward, improved ball roll and good consistent speed throughout the day.”

January 2015 delivery 4016

The Golf Environment Organisation (GEO) is the sustainability group founded to support the golf industry, helping it deliver and be recognised for a positive impact for the people and nature it touches, now and in the future. GEO is dedicated to helping the golf sector come together around sustainability, building a reputation which demonstrates that the game is committed to contribute to the sustainability agenda. The industry reaches millions of people so has the opportunity to be a catalyst by raising sustainability awareness and leading by example.

GEO_V_CMYK“We were introduced to Jonathan Smith from GEO in 2010-11 and loved the concept and ideology behind GEO. In fact, it became one of our Key Performance Indicators and my task was to get us to a stage where we would be ready to move forward with the certification. We created a team internally and began to meet on a regular basis, slowly going through the system and implementing as much of what was required as possible. In 2014 I felt confident that we were ready for a visit, at which point we invited Pablo Munoz over to Emirates to visit us for four full days to go through our facilities not only in Golf Course Maintenance, but also our clubhouse, kitchens, engineering and all back of house areas.

“It was an intensive few days but, with the experience that Pablo brought with him, we were made to feel relaxed and the aim was always to help us highlight what in fact we were already doing very well and for us to have a means to start shouting about it for all the right reasons. We quickly realised that we were already doing a lot of the best practices, particularly within the course maintenance department. As an industry, most Golf Course Superintendents are fantastic stewards of the environment and will be doing the right thing anyway.

 The par 3, 15th hole at the Dubai Creek

The par 3, 15th hole at the Dubai Creek

“GEO gave us some great suggestions to enhance what we are doing, as well as suggestions on areas where we may want to look at and introducing new elements to what we already do. This year, the Dubai Creek Golf Club will be certified meaning we will have both properties fully certified, something we are very proud of. Of course, this ties in perfectly with our company Vision, Mission and Values which makes the exercise that much more rewarding.”

Marinus Koekemoer is Desert Turfcare’s Fleet Manager for the Dubai Golf contract. They are maintaining a fleet in excess of 600 machines for the two courses with a team of 25 mechanics and a dedicated administrator based at each course.  He work’s very closely with Craig Haldane.

Like Haldane, Koekemoer is a South African who began his career as an apprentice turf technician in 2003 with Golf Matrix, a local Golf and Turf dealership. During his five-year period with the business, he was involved in service and fleet maintenance contracts throughout the country, overseeing fleets of John Deere equipment. After winning the Sun International contract, he moved to Limpopo to run the fleets at the Gary Player and Lost City, his first major tournaments being The Nedbank Golf Challenge, the Woman’s World Cup and Dimension Data Pro-Am Championship.

In 2007 he relocated to the Western Coast of South Africa, working as Equipment Manager for Turfworx before being promoted to National Technical Manager, where he was responsible for overseeing the equipment fleets at Pezula championship golf course, Pinnacle Point and several other sports fields.

Then in 2014 he was offered the job at Desert Turfcare as Fleet Manager for the Dubai Golf contract to maintain the fleet of equipment at Emirates and Dubai Creek. The combined fleet consists of around 300 items of mowing equipment and almost 500 golf cars. Included in the maintenance contract is a five year equipment replacement program with Ransomes Jacobsen and upgrading of the workshop facilities.

Slide28“As you can imagine to maintain a fleet of this size requires a lot of people,” he said. “We have a dedicated team of 23, working in different shifts to cover all areas of Dubai Golf’s operations. This includes technicians, administrators and cleaning colleagues with the main focus on preventative maintenance to ensure that the Jacobsen equipment is performing to its optimum and that the customer (Dubai Golf) receives the best service possible.

“New upgraded service schedules have been put in place to ensure any issue is detected long before it becomes a major problem. Together with Ransomes Jacobsen we are working on a new intensified training program with all the data we collect from our operations.

“Communication plays a major role when managing a contract of this extent, so as Craig stated earlier, we are talking every day to discuss the golf course programmes and to plan for course closures or events. We also have a quarterly meeting to discuss any major subjects or changes that need to be made. During tournament times meetings increase massively and we meet up to five times a day to plan and discuss schedules.”

Ladies Classic2The two golf clubs host some of the most prestigious tournaments in the Gulf: Emirates Golf Club hosts the Omega Dubai Ladies Masters and Omega Dubai Desert Classic while Dubai Creek Golf & Yacht Club play host to the Mena Golf Tournament, Dubai Creek Open and most recently the Icons Cup, featuring two teams of iconic sports stars from the USA and Rest of the World.

“At Emirates preparation for the course starts in November when we overseed the Majlis with rye grass,” Koekemoer continued. “During the grow-in period all the mowing equipment is checked and sharpened to insure a clean crisp cut for the new seedlings. Also all hydraulic hoses, bearings and bushes need to be checked and replaced where necessary to avoid having any issues during the tournament itself. Each machine is then labelled with the dedicated area that it will be mowing and the height of cut.”

Slide57Dubai Golf has a number of tournament support vehicles, which are used by contractors and European Tour during the set-up for the tournaments. Two months prior to the Ladies Masters these vehicles are prepared and allocated to individuals in different departments. Golf in Dubai, the events management company, Dubai Golf and the European Tour sends a list of vehicles required for the duration of the tournament to Marinus.

To keep track of every golf car and utility vehicle, they are labelled and a spreadsheet created to monitor who uses them each day. Individuals have to sign the vehicle in and out. Once a golf cart gets signed in after use, it is checked and charged to be used the following day.

Slide8“Before each tournament my technicians check equipment oil, coolant and lights and then all the equipment to be used on that particular day is lined up for the operators. We then have a morning briefing with the entire team to confirm the operation of the morning cut.

“The mowers are driven out to their respective areas and are checked on the course; we have one dedicated technician for greens mowers and a team of 2 technicians checking the other equipment. The remainder of the team stand ready in the workshop for call outs on any issues being detected.

“The tournament support vehicles are checked again to insure they are fully charged, signed out and parked at their designated areas. After mowing, all machines return to the maintenance facility where they are washed down, sharpened, refuelled and checked again for the evening cut. Any issues reported or noted need to be attended to in this time period.

“As for the morning cut, an evening briefing takes place with the team, and the same mowing routine is followed. Once the equipment has returned it is prepared for the next morning cut. All the tournament support vehicles are signed in, checked and charged for the next morning’s operations.

Throughout the tournament heights of cut change as conditions of the course change especially on greens as they start speeding up at the final stages of tournament. This is due to less water, the mowing frequency and the rolling programme.

Slide225Commenting on the Jacobsen equipment and the Eclipse 2 walking greens mower in particular, Koekemoer said,
“With the Eclipse 2 we are able to mow at a higher height of cut by setting the frequency of cut (FOC) according to the height setting of the mower or adjusting the mow speed slower with a higher reel speed to increase the FOC to get more cuts per metre. This means healthier turf, less stress on the greens and less mowing.

“The Eclipse mower has really come a long way from where it started and having worked with all three major brands, I can confidently say that it’s right on top when it comes to quality of cut and ease of maintenance. Being able to set the FOC and weight distribution of the machine ensures that the Eclipse 2 can be used for any type of turf and conditions.

Slide220“The TrueSet cutting unit adjustment, which allows the reel to blade and height of cut setting to be made with exceptional precision and using only one tool, is a great feature. We have 29 Eclipse mowers between the two courses and keeping them sharp on a daily basis has been made easy with the on-board back lapping facility, instead of using a back lapping machine to do one machine at a time.”

The final words go to Craig Haldane as he summed up Dubai Golf’s relationship with Ransomes Jacobsen saying,
“Our partnership with Ransomes Jacobsen is hugely valued; they fully appreciate our goals and aspirations and they share the same core values that drive our business – innovation, teamwork, integrity, customer focus and passion. It is everything you would expect from a mutually beneficial partnership.”


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Dubai Golf – Managing some of the most prestigious golf courses in Dubai (Part 1)

Textron’s golf sector businesses, Jacobsen and E-Z-GO, are at the forefront of the industry in Dubai supporting two significant and prestigious golf clubs in the Middle East North Africa (MENA) region – Emirates Golf Club and Dubai Creek Golf & Yacht Club.

We talked to Craig Haldane, Courses Superintendent at The Emirates Golf Club and in the first of this two-part article we look at his background in the industry, Dubai Golf – who manage the prestigious clubs, and his turf maintenance regimes.

Emirates Clubhouse

The iconic Emirates clubhouse

Emirates Golf Club was the first grass championship course in the region when it opened back in 1988. Today it boasts 45 holes of world-class golf on two of the city’s finest courses, the Majlis and the Faldo Course, as well as the challenging Par 3 course with holes varying from 100 to 190 yards. It also features possibly the most iconic clubhouse in the Middle East. Both courses combine the natural rolling desert terrain with lush winding green playing surfaces for a serious test of golf, with the Faldo course being the only 18-hole course in the region to offer night golf.

The flagship Majlis championship course is a challenging par 72, 7,301-yard layout. Designed by Florida-based course architect Karl Litten, the original 18 holes were built in and around the dunes of a beautiful site on the edge of the city of Dubai, donated by His Highness General Sheikh Mohammed bin Rashid Al Maktoum, on whose instructions the desert flora was maintained in its natural state. It is the venue for the European PGA Tour’s Omega Dubai Desert Classic and the Omega Dubai Ladies’ Masters.

The Clubhouse and 18th hole at the Dubai Creek Golf Club on January 31, 2009 in Dubai, United Arab Emirates

The Clubhouse and 18th hole at the Dubai Creek

Dominating Dubai’s waterfront, the Dubai Creek Golf & Yacht Club overlooks the Creek and Marina. It opened in January 1993 to world acclaim and since then it has been host to numerous tournaments and events, including the Dubai Desert Classic on two occasions. The 18-hole par 71 championship Creek course measures 6,967 yards and features superbly manicured undulating fairways framed by date and palm trees. The course record of 63 is jointly held by Lee Westwood and Darren Clarke.

hole at The Dubai Creek Golf Club Golf Club on January 20, 2009 in Dubai, United Arab Emirates

5th hole at Dubai Creek

The 9-hole, Par-3 course was redesigned in 2004 and is ideal for beginners to test their skills before taking on the championship course and being floodlit makes for an enjoyable round of social golf after sunset. The clubhouse design mirrors the sails of a traditional Arab dhow and remains one of the most photographed landmarks since it opened in 1993.

Both clubs are managed by Dubai Golf, a leisure subsidiary of Wasl Asset Management Group, one of the largest real estate management companies in Dubai. Wasl operates across many sectors including residential and commercial properties, land banks, leisure and entertainment, hotels and serviced apartments.


Fine dining at Le Classique

Dubai Golf with its two world-class golf courses and luxurious clubhouses, manages some of the most spectacular locations for golf, events and entertainment in the region. It also manages an online tee time booking system for both Dubai courses, its third course – Almouj Golf – in Muscat, Oman as well as servicing a central reservations office that books golf at all the UAE golf courses. It also provides a wide range of market leading golf and leisure related services including fine dining restaurants, golf academies, recreational amenities and residential developments.

In January 2013 Dubai Golf signed a five-year preferred supplier agreement with Ransomes Jacobsen and at the same time signed a maintenance contract with Desert Turfcare, the former Jacobsen distributor for the United Arab Emirates.

Craig Haldane is the Director, Golf Course Maintenance at Dubai Golf. He joined the organisation back in 2006 at the then fully floodlit Nad Al Sheba Golf Club situated in the middle of the famous Nad Al Sheba Race Track. A year later he moved to Emirates Golf Club as Golf Course Superintendent, where he has worked for the past eight years. In 2011 his role evolved into Director of Golf Course Maintenance for the group, whilst remaining in charge of the daily activities at Emirates.

Craig Haldane 528

Craig Haldane

South African-born Haldane studied Sports Administration and Marketing majoring in Golf at Nelson Mandela Metropolitan University. Part of his studies included a 6-month work placement, which he secured with the Golf Course Maintenance department at Fancourt, the leisure resort at George in the Western Cape. On completion of his placement he was offered a position as Irrigation and Chemical Technician with the opportunity to re-train in Sports Turf Management in Cape Town, whilst working full time.

Commenting on his formative years at Fancourt he said,
“Over my four years at Fancourt I watched the property grow from three sets of 9-holes to 78 holes of golf, including four 18-hole golf courses and a 6-hole golf school. I grew into various positions including being the Assistant Superintendent on the Outeniqua Golf Course, and then as grow-in/assistant Superintendent on The Links at Fancourt. I had a great mentor in Greg Leckie who guided me through my early career and gave me my first start in the profession. “

Hole 7 on the Ocean Course at Ria Bintan

Hole 7 on the Ocean Course at Ria Bintan

He then moved to Indonesia and took a job as Assistant Superintendent at Ria Bintan Golf Club on the island on Bintan. Following a short stint back in South Africa growing in the fourth golf course at Fancourt, Bramble Hill, he was approached and offered the opportunity to go and work at Riffa Golf Club in Bahrain as Assistant Superintendent.

“18 months later I stepped up into the Superintendent role after Steve Johnson took a wonderful opportunity to further his career abroad. I enjoyed five great years in Bahrain before being contacted by Dubai Golf for the opportunity within their portfolio of three facilities.”

As stated earlier, Dubai Golf signed a preferred supplier agreement with Ransomes Jacobsen early in 2013 and at the same time the decision was taken to outsource the maintenance of their extensive fleet to Desert Turfcare.

January 2015 delivery 4016

Some of new fleet delivered in January 2015

“This made sound commercial sense,” Haldane added, “as the distributor remains responsible for the maintenance of our fleet in order for us to maintain the equipment to the exacting standards set by the manufacturer. This means that our buy-back agreements will be met when renewing our fleet over the years ahead. Marinus Koekemoer was appointed by Desert to oversee our fleet of turf maintenance equipment as well as our fleet of vehicles.”

In his role as Fleet Manager for the contract, Koekemoer divides his time between Emirates Golf Club and Dubai Creek Golf and Yacht Club. At Dubai Creek, he reports to Golf Course Superintendent, Matthew Perry and at the Emirates he reports to Haldane.

Koekemoer with Matt Perry at Dubai Creek

Marinus with Matt Perry at Dubai Creek

“Matt and I consider Marinus as an integral part of our team and we communicate as you would with your equipment manager at any other facility. To us, this role is key. Say what you like, but without a well maintained fleet of equipment and a neat and tidy workshop, you can’t produce the goods out on the course. We meet daily, weekly and quarterly to fulfill all of our operational needs; he submits monthly reports and works alongside us planning the work as well as providing quarterly updates on our Key Performance Indicators, so that we fulfil our commitments to the company Vision, Mission and Values.”

The PGA European Tour sanctioned Omega Dubai Desert Classic and the Omega Dubai Ladies’ Masters at Emirates Golf Club are extremely prestigious and high-profile events. Hosting these events can be challenging, but having a clear plan that is communicated and understood by every member of the team ensures that the job gets done.

Haldane continued, providing an insight to how he prepares for these events,
“Planning is the key! It’s as simple as that. Hosting events can be very challenging, but if you plan well and manage expectations clearly and effectively, the task becomes most enjoyable.


18th hole on Majlis course

“We over-seed the course for the winter season and the planning for this process begins directly behind the tournament itself. We obtain our seed from abroad, so need to ensure we have our orders confirmed and in place right away. We deal with transition in late May and throughout the month of June, when the cool season grasses die back and we encourage our warm season Bermuda grasses to return. This process is followed by our annual aeration schedules for the season, which is a key management process in preparing the turf for the season ahead.

“For the two events we really fine tune our practices so that we peak at the right time. The challenge is in not taking things too far in the first event, so that we have recovery time for our second, which is as little as five weeks later. It all comes down to the quality of surfaces first and foremost and we are fortunate that over the years we have managed to produce the quality expected through a consistent programme involving all of the above plus good nutrition programs, sound water management and a dedicated team of greenkeepers who are passionate about producing the best possible golf course they can, on a daily basis.”

Emirates 21.03.15The heights of cut for the tournaments vary only slightly from normal practices. However, the frequency of cuts changes dramatically with many more mowing events on greens in particular leading up the event and during the event itself. It involves multiple cuts, multiple times a day so that the team can manage growth rates and clipping yields resulting in more consistent surfaces for the entire day.

“Our typical tournament heights on greens are 2.8 to 3mm, approaches and tees 5 to 7mm and fairways 7 to 9mm. We introduce two cuts of rough at 32mm and 64mm and maintain all the rough to 64mm until the week of the tournament when we do our final cut on the Sunday and leave it for the remainder of the week,” he added.

Trueness and firmness are most important on the greens

Trueness and firmness are most important on the greens

When asked about green speed at the tournaments his reply was interesting,
“The two most important aspects when it comes to this area is trueness of ball roll and firmness of surfaces. Green speed will come as a result of these two being on point. The weather plays an important role here too and during the event there is a weather team keeping an eye on things, in particular, wind. By the practice rounds you want the greens performing as they will for the entire week. The key is managing the greens so that they are consistent for the entire seven days, with very slight increases expected over the weekend. You don’t want to lose more than 4 to 6 inches through the entire day of play, and this is the challenge.

“Over the years we have run speeds from 11.5 through to 14 as it is really dependent on how healthy you are going into the event, the conditions the week of the tournament and feedback from the players themselves. The tournament director, chief referee, the European Tour’s consulting greenkeeper (Graham MacNiven) and I meet throughout the day and agree our targets. It’s my job to ensure they are met and I do this my adjusting my mowing, rolling and irrigation regimes to suite. As I said before, trueness and firmness always come first. We never sacrifice greens for speed!

Next month Craig Haldane talks about his Jacobsen turf equipment and GEO certification, while Marinus Koekemoer, Desert Turfcare’s Fleet Manager for the Dubai Golf contract, explains how they prepare for two of the region’s major golf tournaments.


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Odense Golf Club – 30,000 rounds in 7 months demands top greenkeeping skills

Crest 294Odense Golf Club was founded at a meeting held on September 29, 1927, and the first course was built at Kløvermosevej, a suburb in the southwest of the city. It consisted of 9 holes with a length of 2,815 yards and was completed in 1928. It was constructed on land previously used by the Danish army for training horses.

Following the expiry of its lease in 1962, the club moved to the area of Snapindskoven where a new 9 hole course was constructed.

foto 2However, conditions were cramped and in 1980 the decision was taken to build a new complex with an 18-hole course of international standard (Holluf Park) and a 9-hole course (Pile) at Neder Holluf, south of the city centre. The purchase of this site, just 5 kilometres from the original 1928 course, was a joint venture between the local community and the golf club.

Hans-Henrik Burkal 315Hans Henrik Burkal, the Club Manager, is an interesting character; he was a Prison Officer for five years and for 18 years was General Secretary of the Danish Swimming and Lifesaving Association. He was a member of the Danish delegation at the 2000 Olympic Games in Sydney and also officiated at the 1991 and 1999 World Swimming Championships in Perth and again in Hong Kong in 1996. He joined Odense in 2009, following seven years in a similar position at a club in Zeeland.

He is responsible for 13 staff including seven greenkeepers, a housekeeper, a gardener and two Golf Professionals, which is unusual as Pros are not normally employees.

“We have a very loyal membership of almost 1,300, of which 50 are juniors and 60% who are over 50,” he said. “Rightly so, they are very demanding and we have to present the courses to the highest standards at all times. I have an excellent greenkeeping team, led by Jack Rasmussen, our Course Manager and we have a superb relationship with our machinery dealer, Svenningsens, which is an important factor when we have to maintaining the courses at such a high level.”

Course 157The 18-hole, par 72 Holluf Park parkland course is slightly undulating and features push-up greens, three large lakes and 90 bunkers. It is bordered by a local stream, so water comes into play on a majority of holes. For experienced players it is a real challenge and has hosted many Danish championships. Flooding can be an issue and the course is closed from the beginning of December through to April.

As you would expect the 9-hole, par 31 Pile course has significantly shorter holes than Holluf Park, but is nevertheless a real golf course. It is the ideal place for high handicap golfers and beginners or for those who seek a leisurely round of golf. It is maintained to the same exacting standards as the Holluf Park course.

Jack Rasmussen 309Course Manager Jack Rasmussen completed his education as a Landscape Gardener in 1994 and was the first Dane to specialise in turfgrass management. He joined Odense Golf Club in 2003 and in 2008 succeeded his father when he was appointed to his current role. He leads a team of seven greenkeeping staff including a dedicated mechanic.

“As Hans Henrik said earlier, we have very demanding members and we have to concentrate on presenting the courses to its maximum, at all times. With just seven of us on the greenkeeping team, that’s a big task so we have to have equipment that we can depend and rely on.

“That’s why we have chosen Jacobsen and their local distributor Svenningsens as our preferred supplier of our mowers and other course maintenance equipment through to 2020.

“In 2013 we purchased our first Eclipse 322 diesel-electric hybrid mower and it has been very successful. We can change the number of cuts per metre depending on the growing conditions and also have the option of increasing the frequency of cut for tournaments, if we want to increase green speed without lowering the height of cut.”

The maintenance regime follows a regular pattern with the greens being cut at 4 mm, six times per week and the holes moved five times; the approaches (8 mm), tees (14 mm) and fairways (14 mm) are mown three times a week. The semi-rough on greens surrounds is cut at 51 mm and the semi-rough on the remainder of the course is maintained at 100 mm.
Odense Fleet 297
Denmark has some of the most stringent laws in Europe concerning the use of chemicals on golf courses. For example, fungicides can only be applied three times a year and if you operate a 100 hectare area, it is only permissible to spray a total of 5 hectares. This makes it extremely difficult to manage a course, but it’s something that Danish greenkeepers take in their stride.

“Jacobsen has the best quality of cut by far,” says Jack Rasmussen, “and that helps us when it comes to combatting disease. Our Jacobsen R311 is a good, solid machine and our GP400 triplex which we use for tees and surrounds does a perfect job for us.”

37The grounds of the Syddansk Unversitet (University of Southern Denmark) borders the northern end of the golf course and the club offers a special student membership of Danish Krone 2100 (around UK £200 a year). This provides an excellent entry level for prospective members and many choose to stay on. The club attracted 257 new members in 2014, a remarkable statistic when golf was still suffering from a global depression.

Hans Henrik Burkal re-joined the conversation and provided some interesting statistics concerning the number of rounds played during 2014. The total was 29,594 played, of which 26,117 were by members and 3,477 by guests. That equated to an average of 22 rounds per member, with one member registering an incredible 190 rounds. The average handicap was 23.6, 29.5 for women and 21.0 for men.

Odense Team 306“When you consider that we are closed for five months of the year, nearly 30,000 rounds of golf puts a lot of pressure on Jack and his team,” he said. “With the support of trusted suppliers such as Svenningsens and reliable products from Jacobsen, we give them the tools to produce quality playing surfaces. I truly believe we have the best greenkeeping team in Denmark.”

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